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Frequently asked questions
General
Each SWITCH device is designed with five pod slots, allowing you to load up five different flavors at once. Simply remove the 2000 puff pod currently in the active slot and replace with the flavor you love. Your device can hold five of your favorite flavors or mix and match, the journey is yours—no refilling, no waiting.
SWITCH is available through authorized retailers, online distributors, and soon via our official webstore at www.originalswitch.com (coming soon).
Yes—SWITCH is expanding rapidly and we welcome inquiries from qualified partners. Email us at partners@originalswitch.com to get started.
Reach our customer support team at support@originalswitch.com for troubleshooting, replacement requests, or questions.
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